Last Updated: June 2025

Welcome to Medora! By accessing or using our website or app ("Service"), you agree to comply with and be bound by these Terms and Conditions ("Terms"). Please review them carefully. If you do not agree to these Terms, you should not use Medora.

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1. Acceptance of Terms

By using Medora, you accept these Terms, our Privacy Policy, and all applicable laws. If you disagree with any part, please discontinue use of the Service.

2. Service Overview

Medora provides a platform to connect users with healthcare providers, search for doctors and clinics, and book appointments online. Medora does not provide medical advice or treatment; all healthcare services are provided by independent practitioners.

3. Eligibility

You must be at least 18 years old to use Medora. If you are under 18, you may use the Service only with involvement of a parent or legal guardian.

4. User Accounts

• When you register for an account, you must provide accurate and complete information.
• You are responsible for maintaining the confidentiality of your login credentials.
• Notify us immediately if you suspect unauthorized use of your account.

5. Medical Disclaimer

Medora is not a medical provider. Any health-related information provided is for general informational purposes only. Always consult a qualified healthcare professional for medical advice, diagnosis, or treatment.

6. Appointments and Payments

• Users can book appointments with doctors and clinics through Medora.
• Payment information is processed securely via trusted payment partners. We do not store your sensitive payment details.
• Medora is not responsible for the availability of doctors, appointment cancellations, or disputes between users and healthcare providers.

7. User Conduct

You agree not to misuse the Service. Prohibited actions include posting false information, attempting to disrupt the platform, or violating any applicable laws.

8. Intellectual Property

All content and materials on Medora are owned by Medora Health Solutions Pvt. Ltd. or its licensors. You may not copy, use, or distribute content without written consent.

9. Third-Party Links

Medora may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of these sites.

10. Termination

We reserve the right to suspend or terminate your account at our sole discretion for violations of these Terms or for any reason we deem appropriate.

11. Limitation of Liability

Medora and its affiliates will not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Service.

12. Modifications to Terms

We may update these Terms at any time. Notice of significant changes will be provided. Continued use of the Service after changes constitutes your acceptance of the revised Terms.

13. Governing Law

These Terms are governed by the laws of India. Disputes shall be resolved in the courts of [Your Jurisdiction].

14. Contact Us

If you have any questions about these Terms and Conditions, please contact us at: support@medora.dev

By using Medora, you acknowledge that you have read, understood, and agree to these Terms and Conditions.